I called Shaw Direct yesterday because the satellite receiver was toast. That was the official diagnosis. It would take three to five business days for the replacement to arrive. Less than 24 hours later I have a bright new shiny HD satellite receiver. Thanks to the helpful gentleman who helped me set it up I can watch HD on my HD TV. It's neat to actually see that feature in work.
I've been on a roll with customer service lately. That's good.
How was your day?